Contact

Contact Us

We’re here to help.


Have a question about your order, shipping, returns, or a product? Our support team is happy to assist you.

Customer Support

Email: support@novathreadliving.com
Response Time: Within 24 Business Hours
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM Mountain Time

Before Contacting Us

To help us assist you faster, please include the following information when contacting support:

  • Your full name
  • Your order number
  • The email address used at checkout
  • A clear description of your question or issue
  • Photos or videos if your item arrived damaged or incorrect

Business Information

Nova Thread LLC
1001 S MAIN ST STE 600
Kalispell, MT 59901
United States

Thank you for choosing Nova Thread Living. We appreciate your patience and will get back to you as soon as possible.