Contact
Contact Us
We’re here to help.
Have a question about your order, shipping, returns, or a product? Our support team is happy to assist you.
Customer Support
Email: support@novathreadliving.com
Response Time: Within 24 Business Hours
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM Mountain Time
Before Contacting Us
To help us assist you faster, please include the following information when contacting support:
- Your full name
- Your order number
- The email address used at checkout
- A clear description of your question or issue
- Photos or videos if your item arrived damaged or incorrect
Business Information
Nova Thread LLC
1001 S MAIN ST STE 600
Kalispell, MT 59901
United States
Thank you for choosing Nova Thread Living. We appreciate your patience and will get back to you as soon as possible.