Terms of service

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<h1>Terms of Service</h1>

<p>

Please read these Terms of Service carefully before using our website or placing an order with Nova Thread Living.

</p>

Last Updated: 2026

</div>

By accessing this website or purchasing from Nova Thread Living, you agree to be bound by these Terms of Service together with all policies referenced on this website.

</div>

<h2>Table of Contents</h2>

<a href="#business">1. Business Information</a>

<a href="#acceptance">2. Acceptance of Terms</a>

<a href="#eligibility">3. Eligibility</a>

<a href="#products">4. Products & Availability</a>

<a href="#pricing">5. Pricing & Payments</a>

<a href="#orders">6. Order Acceptance</a>

<a href="#shipping">7. Shipping & Delivery</a>

<a href="#returns">8. Returns & Refunds</a>

<a href="#customer">9. Customer Responsibilities</a>

<a href="#account">10. Account Security</a>

<a href="#ip">11. Intellectual Property</a>

<a href="#prohibited">12. Prohibited Uses</a>

<a href="#thirdparty">13. Third-Party Services</a>

<a href="#liability">14. Disclaimer & Limitation of Liability</a>

<a href="#law">15. Governing Law</a>

<a href="#changes">16. Changes to These Terms</a>

<a href="#contact">17. Contact Information</a>

</div>

<h2>1. Business Information</h2>

<p>

This website is owned and operated by <strong>Nova Thread LLC</strong> under the brand name <strong>Nova Thread Living</strong>.

</p>

<p>

Business Address

<br>

1001 S MAIN ST STE 600

<br>

Kalispell, MT 59901

<br>

United States

</p>

</div>

<h2>2. Acceptance of Terms</h2>

<p>

By accessing, browsing, or purchasing from this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

</p>

<p>

If you do not agree with these Terms, please discontinue use of this website.

</p>

</div>

<h2>3. Eligibility</h2>

<p>

By using this website, you represent that you are at least the age of majority in your jurisdiction or that you have obtained permission from a parent or legal guardian.

</p>

</div>

<h2>4. Products & Availability</h2>

<p>

Nova Thread Living offers carefully selected products designed to improve everyday life.

</p>

<p>

Product descriptions, images, pricing, specifications, and availability may change without prior notice.

</p>

<p>

Although we make every effort to ensure accuracy, occasional errors or omissions may occur.

</p>

</div>

<h2>5. Pricing & Payments</h2>

<p>

All prices displayed on our website are shown in the applicable checkout currency.

</p>

<p>

Prices may change without notice.

</p>

<p>

Payments are processed securely through trusted third-party payment providers.

Nova Thread Living does not store complete payment card information.

</p>

</div>

<h2>6. Order Acceptance</h2>

<p>

Submitting an order does not automatically guarantee acceptance.

</p>

<p>

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

</p>

<ul>

<li>Fraud prevention</li>

<li>Payment verification issues</li>

<li>Inventory shortages</li>

<li>Pricing errors</li>

<li>Violation of these Terms</li>

</ul>

</div>

<h2>7. Shipping & Delivery</h2>

<p>

Shipping times shown on our website are estimates only and are provided in good faith.

</p>

<p>

Typical fulfillment timelines are:

</p>

<ul>

<li>Order Processing: <strong>3–5 Business Days</strong></li>

<li>Shipping Transit: <strong>4–7 Business Days</strong></li>

<li>Total Estimated Delivery: <strong>7–12 Business Days</strong></li>

</ul>

<p>

Actual delivery may vary depending on destination, carrier performance, customs clearance, weather conditions, holidays, or other circumstances outside our control.

</p>

<p>

Tracking information is typically sent by email after your order has shipped. Tracking updates may require 24–72 hours before becoming visible.

</p>

</div>

<h2>8. Returns & Refunds</h2>

<p>

Returns and refunds are governed by our Refund Policy.

</p>

<p>

Customers should carefully review our Refund Policy before placing an order.

</p>

<p>

Certain products may not qualify for return, including personalized products, clearance items, hygiene-sensitive products, or products showing signs of use.

</p>

<strong>Important Return Warehouse Notice</strong>

Returns should <strong>NOT</strong> be sent to our business office.

Once your return request has been reviewed and approved, our Customer Support team will provide the appropriate return warehouse based on your product and fulfillment location.

Unauthorized returns may not be accepted or processed.

</div>

<h2>9. Customer Responsibilities</h2>

<p>

Customers are responsible for providing complete and accurate information during checkout.

</p>

<ul>

<li>Correct Full Name</li>

<li>Valid Email Address</li>

<li>Complete Shipping Address</li>

<li>Correct Postal Code</li>

<li>Accurate Phone Number when required</li>

</ul>

<p>

Nova Thread Living is not responsible for delays or failed deliveries resulting from incorrect customer information.

</p>

</div>

<h2>10. Account Security</h2>

<p>

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials.

</p>

<p>

You agree to notify us immediately if you believe your account has been accessed without authorization.

</p>

</div>

<h2>11. Intellectual Property</h2>

<p>

All content available on this website, including but not limited to:

</p>

<ul>

<li>Logos</li>

<li>Brand Identity</li>

<li>Product Images</li>

<li>Graphics</li>

<li>Website Design</li>

<li>Icons</li>

<li>Descriptions</li>

<li>Photography</li>

</ul>

<p>

is the property of Nova Thread Living or its licensors and is protected by applicable intellectual property laws.

</p>

<p>

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

</p>

</div>

<h2>12. Prohibited Uses</h2>

<p>

You agree not to use this website for any unlawful or unauthorized purpose.

</p>

<p>

Prohibited activities include, but are not limited to:

</p>

<ul>

<li>Fraudulent purchases</li>

<li>Providing false information</li>

<li>Violating applicable laws</li>

<li>Attempting unauthorized access</li>

<li>Uploading malicious software</li>

<li>Disrupting website functionality</li>

<li>Infringing intellectual property rights</li>

<li>Abusing promotions or discount programs</li>

</ul>

</div>

<h2>13. Third-Party Services</h2>

<p>

Nova Thread Living works with trusted third-party service providers to operate our business.

</p>

<p>

These providers may include:

</p>

<ul>

<li>Payment Processors</li>

<li>Shipping Carriers</li>

<li>Fulfillment Partners</li>

<li>Email Service Providers</li>

<li>Analytics Platforms</li>

<li>Advertising Platforms</li>

<li>Customer Support Tools</li>

</ul>

<p>

Each third-party provider operates under its own terms and privacy policies.

Nova Thread Living is not responsible for the content, policies, or practices of third-party websites or services.

</p>

</div>

<h2>14. Disclaimer & Limitation of Liability</h2>

<p>

We strive to provide accurate product descriptions, pricing, images, and other information on our website. However, we do not guarantee that all content is always complete, accurate, current, or error-free.

</p>

<p>

To the fullest extent permitted by applicable law, Nova Thread LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website, the purchase of products, shipping delays, carrier issues, customs delays, or third-party service interruptions.

</p>

<p>

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

</p>

</div>

<h2>15. Governing Law</h2>

<p>

These Terms of Service shall be governed and interpreted in accordance with the applicable laws governing the operation of Nova Thread LLC, without regard to conflict of law principles.

</p>

<p>

Any dispute arising from the use of this website or purchases made through Nova Thread Living shall be resolved through the appropriate legal channels under applicable law.

</p>

</div>

<h2>16. Changes to These Terms</h2>

<p>

Nova Thread Living reserves the right to update, revise, or modify these Terms of Service at any time without prior notice.

</p>

<p>

Changes become effective immediately after they are published on this page.

</p>

<p>

Your continued use of our website following any updates constitutes your acceptance of the revised Terms.

</p>

</div>

<h2>17. Entire Agreement</h2>

<p>

These Terms of Service, together with our Privacy Policy, Shipping Policy, Refund Policy, and any additional policies published on this website, constitute the entire agreement between you and Nova Thread Living regarding your use of this website and the purchase of our products.

</p>

</div>

<h2>18. Contact Information</h2>

<p>

If you have any questions regarding these Terms of Service, please contact our Customer Support team.

</p>

<p>

<strong>Email</strong>

<br>

support@novathreadliving.com

</a>

</p>

<p>

<strong>Business Name</strong>

<br>

Nova Thread LLC

</p>

<p>

<strong>Business Address</strong>

<br>

1001 S MAIN ST STE 600

<br>

Kalispell, MT 59901

<br>

United States

</p>

<p>

We are committed to providing transparent policies and responsive customer support. If you have questions before or after placing an order, our team will be happy to assist you.

</p>

</div>

<strong>Thank You for Choosing Nova Thread Living</strong>

We sincerely appreciate your trust in our brand.

Our goal is to provide thoughtfully selected products, reliable service, and a professional shopping experience for every customer.

</div>

</section>

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Terms of service