Privacy policy

Privacy Policy

Your privacy matters to us. This policy explains how Nova Thread Living collects, uses, and protects your information.

Last Updated: June 2026

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Company Information

Nova Thread LLC
1001 S MAIN ST STE 600
Kalispell, MT 59901
United States

Email: support@novathreadliving.com

2. Information We Collect

Name, email address, billing and shipping address
Phone number, if provided
Order history and shopping preferences
Device, browser, IP address, and website activity
Payment information processed securely by third-party providers

3. How We Use Your Information

Process and fulfill orders
Send order confirmations and shipping updates
Provide customer support
Improve website performance and shopping experience
Prevent fraud and comply with legal obligations

4. Payments & Orders

Payments are securely processed by trusted third-party payment providers. Nova Thread Living does not store complete credit card information on our servers.

5. Cookies & Tracking

We may use cookies, pixels, analytics tools, and similar technologies to remember preferences, improve performance, analyze visitor behavior, and measure advertising effectiveness.

6. Marketing Communications

If you subscribe to our newsletter, we may send occasional emails about new products, offers, and updates. You may unsubscribe at any time using the link in our emails.

7. Sharing Information

We may share information only when necessary with trusted service providers, including:

Payment processors
Shipping carriers
Fulfillment partners
Customer support and email providers
Analytics and fraud prevention services
Legal authorities when required by law

We do not sell your personal information.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect your personal information. No system is completely secure, but we follow industry-standard practices.